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Fleishman-Hillard is the first global PR firm to offer a U.S.-based practice group that is exclusively dedicated to helping companies build powerful relationships with the men and women of the baby boomer generation.
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Carol Orsborn, guest blogger and co-founder of FH Boom, is pleased to share with you an excerpt from: BOOM: Marketing to the Ultimate Power Consumer—the Baby Boomer Woman (Amacom Books, Fall of 2006, by Mary Brown and Carol Orsborn, Ph.D).
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Boom and Gloom

The Pew Research Center recently released a social and demographic trends survey, which won headlines in numerous publications along the lines of “Baby Boomers more gloomy than younger and older adults.” Other even larger surveys, such as the Natural Marketing Institute’s Healthy Aging Boomer Database study, with which FH Boom collaborated, have uncovered similarly newsworthy stats. Is this good or bad news for marketers? And more importantly, is this even true?

For the rest of today's blog, continue at The Boomer Blog

Here are some of the highlights:

• 55% reported that their income would not keep up with the cost of living (as opposed to younger adults at 44% and older adults at 43%.)

• 26% expect to live comfortably in retirement (younger adults: 37% and older adults: 33%.) (NMI puts the figure at only 14% for boomers)

• When asked to rate their present life, boomers came up with the lowest average ratings

• 70% are dissatisfied with the direction of the country, compared to 54% of younger adults

Conclusion? It would be logical for marketers to read these statistics and assume that wasting advertising dollars on such a gloomy demographic would hardly be worth their while. (Except, of course, for manufacturers of anti-depressants and undertakers.)

But as any researcher worth his/her salt will tell you, statistics, alone, only give part of the picture. The NMI study—the same one that confirmed that boomers are unhappy with the economic/political aspects of their lives—reports that most boomers have a very positive attitude towards the future, the majority reporting that “the best years of my life are still ahead of me.” When asked to envision themselves at age 70, the majority pictured themselves in upbeat and positive ways. The words they used most often to describe themselves: Thankful, happy, satisfied, spiritual.

How can this be? How can boomers be somber about their financial prospects but upbeat about their lives and futures?

Here is one researcher’s (my) qualitative/intuitive attempt to make sense of the dichotomies…any of which I offer up as a premise for further testing.

1. The boomers, themselves, did not identify themselves as gloomy. Dissatisfied is not the same as gloomy. They can be clear-eyed about dim financial prospects (which in this economy, perhaps basically means they have a firmer grasp on reality than the other generations) without becoming depressed.

2. They may also have higher expectations than the other generations, therefore “not having enough to live comfortably in retirement” may, to the high self-esteem boomer mean only traveling to Paris rather than the around the world cruise to which they’d felt entitled.

3. At the same time, having been disappointed by external circumstances many times before during the course of their lives (starting with the assassination of JFK, which signaled their original loss of innocence) they may well have becom more adept at navigating the terrain from unmet high expectations to acceptance more quickly than other generations.

4. In other words, despite the adversity with which they are faced, they can still be thankful and spiritual, for starters. And in a robust combination of resilience and denial that is peculiarly, particularly boomerish, even happy and satisfied.

So, while boomers may whine a lot about how the world has screwed things up, marketers can rest assured. They’ll never be too depressed for a cup of Starbucks and an afternoon at the mall.

Carol Orsborn

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Comments (3)

As a baby boomer and as one who has
experienced depression, I have learned
some was to cope. Check Things to do
while you're waiting at
www.morrcreative.blogspot.com

Matt:

Carol:

You make some excellent points -- and I've felt the same way about the "gloom" analysis offered up by Pew and various reporters.

Let me suggest two additional reasons why Boomers rate their "quality of life" lower than other generations at this point in time:

1. It's the economy, stupid. Boomers are not yet retired, many still with kids to get through college, aging parents to manage, and careers that have plateaued. Any generation with this combination of financial worries, coupled with the weak economy, would be living in a fantasy world if they weren't cautious about their lot in life. Both younger and older adults don't have the same assortment of issues and obstacles in their faces daily. My question isn't why are Boomers "gloomy," but why is anyone surprised by it?

2. It's midlife, baby. Boomers are 44-62 years old in 2008, firmly entrenched in midlife. The equipment is showing signs of wear and tear, younger adults are nipping at their heels at work, they have perhaps reached the pinnacle of their professional life and it isn't as high up the ladder as they had imagined. It's natural to take stock and accept the reality that comes with reaching age 50, 55 and 60. They start to deal with the fact that "this is it." Over the coming years Boomers will shift from focusing on becoming someone to being someone. They'll worry less about success and more about significance. This shift happens to all generations as they reach this stage of life. Where is the news in this?

So my take is that these relative scores on "quality of life" between Boomers and younger and older adults is a non-story.

That is, to anyone who studies Boomers.

Keep up the good work.

Matt

I still wonder what is going to happen
when all the boomers retire and want
to say buy their homes with
proceeds from stock or cash in
the stocks they were left
for inheritance. Won't
the stock market crash?

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